Our refund policy is 30 days. Unfortunately, we cannot offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition as it was received. None of the seals or protective wraps must be broken or open and the original box must be in perfect condition. To complete your return, we need a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed and a credit will be automatically applied to your original credit card or payment method, within a certain number of days. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same article, email us at firstname.lastname@example.org and send your article to: NaturalsZone 9900 W Bay Harbor Dr, Apt 4, Bay Harbor Islands, FL, United States 33154. Forwarding costs are borne by you.